The delivery service is carried out by express courier in all countries of the world, with times and costs indicated in the following tables. The cost of shipping is never included in the price of the product and is calculated automatically by the system during the order.
Services included in the shipping costs
- Three delivery attempts (Italy only)
- Up to 10 days of storage to find a solution to any delivery problems (Italy only)
- Dedicated Help Desk for shipping information
- Shipment status notifications via email
- Delivery in ZTL, islands and disadvantaged and remote areas without supplement (Italy only)
- Secure shipping with insurance
Definition of shipping costs
- Italy —- €9.00
- EU countries —– €16.00
- Switzerland —– €20.00
- Russia —– €50.00
- Australia, Brazil, China, Japan —– €43.00
- USA —– €30.00
- Rest of the world —– €45.00
Delivery times
- Italy 2/5 working days
- Rest of the world 4/10 working days
It should be noted that the shipping service is not time-definite, i.e. with certain delivery on a given day. The guaranteed level of service is expressed on a statistical basis and on the mass of shipments made. Any failure to comply with the service levels expressed in this document does not constitute any condition of possible recourse by the customer.
Customs operations
All customs formalities are the responsibility of the customer
